This is an IPTI White Paper which contains details of the research undertaken through an international collaboration project involving colleagues from several valuation agencies from around the world. It looks at a variety of issues including how to attract and recruit staff, how to develop them using both internal and external facilities, and how to retain them. It contains a series of recommendations which will help valuation agencies to improve their performance in all these important aspects of their operations. There is also a Synopsis of the White Paper which summarizes the key points.
